ClouD + IT Services
Obsidian is registered with many of the leading Cloud Service Providers including: Amazon Partner Network, Google Cloud Platform Services Partner, Google Apps for Business Referral Program, and Microsoft Partner Network. We provide clients with full lifecycle support from the vision and roadmap to the day-to-day operations and maintenance.
Obsidian offers expertise to migrate clients from legacy systems to cloud services. We help clients clearly define unique workloads and recommend the most appropriate cloud solution. We develop comprehensive migration strategies that modernize legacy applications and implement workloads in the cloud. Our certified Cloud Architects design cloud solutions in Amazon AWS and Microsoft Azure. We lead the implementation and deployment of AWS and Azure cloud services for our clients, and design, implement and manage cloud environments in compliance with the DoD and NIST Cloud Security Reference Model. Obsidian also has experience leading the adoption of the Intelligence Community's Commercial Cloud Services (C2S) built by Amazon AWS and migrating systems to the C2S cloud.
IT Service Management
Our experts develop comprehensive IT Transformation plans and roadmaps that provide clear steps and waypoints to increase the value of technology. Obsidian delivers IT services that are efficient, agile, and reliable and ensure consistency to meet Service Level Agreements (SLAs). Our operating model incorporates the best aspects of SDI/HDI, ITIL, CMMI, and PMBOK and was used to achieve our ISO 20000-1 certification. We focus on desired outcomes while incorporating service improvements and efficiencies using our four core values:
Core Value 1: Mature IT Service Management (ITSM). We implement an ITIL service management delivery model focused on availability and optimize and integrate tools to improve workflows and enable automation. This provides integrated delivery, substantial cost savings, and Continual Service Improvement (CSI) that results in services and performance metrics that are always improving.
Core Value 2: Proactive Communication. We use ITSM tools and templates to track tickets and all in-flight projects, providing constant and accurate information. We use automated dashboards and reports and implement ongoing risk tracking and mitigation planning.
Core Value 3: Core-to-Edge Cybersecurity. Obsidian’s expertise with core data center systems, the network OSI layers, security infrastructure, and end-user computing provides an resilient IT infrastructure, timely security vulnerability remediation, full Federal Information Security Management Act (FISMA) compliance, and comprehensive cybersecurity operations managed by people that are accountable.
Core Value 4: Staff Flexibility. Our strong recruiting capability provides resources at the right time to meet changing requirements, skills, and advancements across technologies.